Questions and Answers | CSE | Courier Service Express — Courier service CSE

Questions and Answers

Tracking of shipment

How to track the order?

Freight delivery

What is hazardous freight?
Which freight is prohibited for transportation?
How to insure the freight?

Contract conclusion

How to conclude a contract?

Estimate and delivery terms

Fuel Surcharge
Is it possible to ship with payment by the consignee?
How to learn the price and the terms of shipment?

Order placement

How to get access to My Office?
What are the rules of order placement?
What is dimensional weight?
How to fill in a waybill?
How to place an order?
How to draw up an invoice correctly?
How to contact СSE regional office directly?
Is it necessary to pack the parcel before to transfer it to the courier?